Shipping Policy 

Delivery Time and Location
We deliver to Dubai, Abu Dhabi, Ras al Khaimah, Al Ain, Ajman and Sharjah.
For subscriptions, we deliver once per week, every Thursday.
All other products can be delivered to Dubai the same day if the order is placed prior to 13:00, if after it will be delivered before 14:00 the following day.
For deliveries to Abu Dhabi, Ras al Khaimah, Al Ain, Ajman and Sharjah, these can be delivered the next day if the order is placed before 18:00.

Delivery Charges 
Delivery to Dubai and Abu Dhabi is free. For any orders to Ras al Khaimah, Al Ain, Ajman and Sharjah delivery is charged at an additional 20 AED.

Deliveries When Customers Are Not at Home
If a customer is not at home we will leave the delivery at the front door or reception of the address provided. Customers can leave specific instructions to our driver on where to place your delivery.

Missing Items
Subscriptions are always delivered separately from other items you have ordered. If customers purchase other items that are non-subscriptions these will be delivered together. Please contact if there is an item missing here.

Multiple Delivery Addresses 
We can deliver items to more than one address. However, please note that we cannot break up our plant packs and send each item to a separate address.
If customers wish to add an address, you can do this on customer profile page.

Non-Residential Deliveries  
Botanica delivers to businesses, offices, restaurants, hotels, and anywhere else possible.